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PRIVACY POLICY

Introduction.

CovalentCareers, Inc. (“CovalentCareers,” “we” or “us”) owns and operates the CovalentCareers career development services platform, located at www.covalentcareers.com, and also owns and operates online publication and resource websites, located at newgradoptometry.com, newgradphysicaltherapy.com, newgradoccupationaltherapy.com, and newgradspeechtherapy.com (collectively, the “Website”). The Website provides a platform for healthcare professionals to educated themselves, connect with other healthcare professionals, and obtain career development services (collectively, the “Services”).

This Privacy Policy explains how we collect, process, and store your personal information when you use or access the Website or our Services. Specifically, this Privacy Policy will address:

  1. What Information We Collect About You
  2. How We Use the Information We Collect
  3. How We Share the Information We Collect
  4. How We Protect Your Information
  5. Third-Parties
  6. Third-Party Links
  7. User Content
  8. Fair Information Practices Compliance
  9. Access to Your Personal Information
  10. Do Not Track Signals and Minors
  11. Contact Us
  12. Changes to This Policy

BY USING OR ACCESSING OUR WEBSITE OR SERVICES, YOU AFFIRM YOUR CONSENT TO THE PRACTICES AND POLICIES SET OUT IN THIS PRIVACY POLICY AND THE APPLICABLE TERMS OF USE (the “Terms”). Your use of the Website or the Services, and any dispute arising out of or in any way related to privacy, will be subject to this Privacy Policy and the Terms, which are incorporated into this Privacy Policy by reference. If you do not agree to this Privacy Policy or the Terms, please do not use the Website or our Services.

We reserve the right to revise our Privacy Policy at any time. If we modify our Privacy Policy, we will post those changes to this Privacy Policy page and to any other places we deem appropriate. Your continued use of or access to any portion of our Website or Services following the publication of the updated Privacy Policy on this website will constitute your assent to the updated Privacy Policy.

  1. What Information We Collect About You.

As you use the Website and our Services, we will collect information from you directly, automatically, and passively. The types of information that we collect fall under two general categories: personally identifiable information (“PII”) and non-personally identifiable information (“non-PII”). PII consists of any information that can be used to specifically identify you as an individual, whereas non-PII consists of aggregate information or any information that does not reveal your identity. This information may be obtained from you, a third party, or through your use of our Services.

  1. Information We Collect Directly.

  • Information About You. When you register or subscribe to any of our services, we may collect a wide variety of information about you, including your answers to our proprietary questionnaire, and we may use your answers to match you with another user that would best fit your employment needs. All information from a Job Seeker profile will be viewable by all Employers who have account access unless the Job Seeker profile is set to “Private,” in which case Employers will only see your information if you apply to the Employer’s job listing or direct message the Employer. If an Employer chooses to be “Private,” the same settings will apply however most identification markers (including name of practice, street address of practice, and contact information) will be hidden.
  • Purchase Information. To process purchases, we may require your name, address, phone number, email address and credit card information. Such information is used primarily to process your order or as otherwise described herein. Credit card transactions are processed through industry standard Secure Socket Layer (SSL) and/or strong encryption (3DES) by a third party, which only uses your information for that purpose.
  • E-mails and Telephone Calls. We require an e-mail address and telephone number from you when you register for our services. We use your e-mail for authentication, transactional (e.g. order confirmation, refund and renewal processing, notifying of matches for our job matching service), and promotional (e.g. newsletters, new product offerings, special discounts, event notifications, special third-party offers) purposes. E-mail messages we send you may contain code that enables our database to track your usage of the e-mails, including whether the e-mail was opened and what links (if any) were clicked. If you would rather not receive promotional e-mails from us, please see the section below labeled “Choice/Opt-Out”. We reserve the right to send you certain communications relating to the CovalentCareers services, such as service announcements and administrative messages, without offering you the opportunity to opt out of receiving them. We may also contact you by telephone or text message (including to any wireless number you may provide to us) solely in connection with CovalentCareers services. If you would rather not receive telephone calls or text messages from us, you may ask to be removed from our contact. If you are an Employer however, we do require a phone number linked to your profile to continue to use our service so that we may provide better customer service to you. We fully comply with the requirements of the U.S. CAN-SPAM Act.

We use the GPS location service through your mobile carrier or computer device to help us determine your location. We collect this information and use it to assist in providing the Service.

Should you choose to directly contact us, we will collect your name and any contact information you may provide us.

  • Demographic Data. Demographic data is also collected at our site. We use this data to tailor our visitors’ experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. Some of this information may be shared with advertisers on a non-personally identifiable basis.
  • Online Survey Data. We may periodically conduct voluntary member surveys. We encourage our members to participate in such surveys because they provide us with important information regarding the improvement of our services. You may also volunteer for certain surveys that we may offer to our Users, and any additional rules regarding the conduct of such surveys will be disclosed to you prior to your participation. We do not link the survey responses to any PII, and all responses are anonymous.
  • Public Forums and Blogs. Our blog contains posts which are relevant to employment and human resources and is available to our Users and visitors. Any information that is disclosed in the comments section of any post becomes public information and you should exercise caution when deciding to disclose any PII. Please consult the community guidelines for each CovalentCareers discussion board, including this Privacy Policy and the CovalentCareers Terms of Service when posting comments on them for other specific information. To request removal of your personal information from our blog for any reason after you voluntarily input such information, call us at the number listed below, or email us at the address listed below. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so.
  1. Information We Collect Automatically.

We automatically collect certain analytic information related to how Users use the Website and our Services. This generally involves the collection of log files. Any time you visit the Website, our servers automatically gather information from your browser (such as your IP addresses, browser type, Internet Service Provider, referring/exit pages, platform type, date/time stamp, number of clicks, etc.). This information is collected and stored on an aggregate basis.

  1. Information We Collect Passively.

We use cookies and other tracking mechanisms to collect information about your use of the Website and our Services on an aggregate basis so that we may recognize you and your device and improve the Service.

  • Cookies in General. A cookie is a small file with an anonymous unique identifier, which is sent to your computer or mobile device from the Website, and is stored on your computer or mobile device. Cookies allow us to count the number of visitors to our website, and to distinguish repeat visitors from new visitors. For instance, cookies help us understand your preferences based on your previous or current Website activity, which enables us to provide you with a better customer service experience. In addition, we use cookies to help us compile aggregate data about the Website and our Services so that we can offer better experiences and tools in the future.

We rely on cookies for the proper operation of our Website. Therefore if your browser is set to reject all cookies, the Website and our Services will not function properly. Users who refuse cookies assume all responsibility for any resulting loss of functionality.

  • Third-Party Cookies. We may also engage third parties to track and analyze data from the Website and our Services, which we use to help administer and improve the quality of the Websites and the Services, and to analyze usage.
  • Web Beacons. “Web beacons” (also known as “clear gifs” and “pixel tags”) are small transparent graphic images that are often used in conjunction with cookies in order to further personalize our website for our Users and to collect a limited set of information about our visitors. We may also use web beacons in email communications in order to understand the behavior of our customers. We do not link the web beacons to any PII.
  1. Rights to Your Information.

You may at any time call us at 858.780.4450 or email us at info@covalentcareers.com to request: (a) access to and/or sharing of your information; and/or (b) complete deletion of your information. Upon such requests, we will comply timely and will not charge for such requests or actions we may take as a result of such requests.

  1. How We Use the Information We Collect.

We use the information we gather about you for any or all of the following reasons:

  • To provide and improve our Services;
  • To communicate with you about the Services, our practices, policies, or procedures, or for some other customer or technical support purpose;
  • To personalize and customize the Services to better suit your preferences;
  • To offer personalized help and instructions, and to otherwise improve your experiences with the Website and the Service;
  • To post comments or statements on our websites or social media pages;
  • To detect, prevent or investigate security breaches or fraud.
  • To analyze trends, track visitor movement in the aggregate, and gather broad demographic information;
  • To continue our research into successful employment; and
  • For marketing and promotional purposes, provided that you may opt out of receiving offers and promotions by calling us at the number listed below, or email us at the address listed below.
  1. How We Share Your Information.

We may disclose the Information that we collect in the ways described above, and to comply with the law, and to protect us and other Users of our Website and Services. For example, we may share information with:

  • Disclosure to Your Job Matches. As an integral part of providing the Services, we will disclose your profile information to your matches. Photos and other profile information posted by you will be available to subscribers that are matched with you. We may also make features available enabling your matches to share your profile information, including photos, with members of their social network(s). Specifics regarding information available to your matches is described under the heading “Information about you.”
  • Disclosure to Trusted Third Parties at Your Request. When purchasing our Services or while visiting our Website, we may provide you with advertisements, promotions, sweepstakes and offers from third party providers. If you choose to accept any such offers, you may either (depending on the situation) directly provide your information in connection with the offer to such third party provider, or we will provide your information, including billing information, to the third party provider by pre-populating the offer registration forms. Your information will not be transferred until you actually accept the offer. You may opt-out of the offer at any time. Please refer to the third party provider’s own privacy policy (provided on the offer pages) if you have any questions regarding how your information is used by such providers. Please be aware that these offers may be presented on pages hosted, sponsored, or powered by us. We do this to provide a seamless experience. Although these offer pages have the look and feel of our Website, you will be submitting your information directly to the third-party advertiser. You agree that we will not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings, including the sharing of the information you supply to us with third party providers described here, or as the result of the presence of such providers on a CovalentCareers site.
  • Third-Party Providers. To help provide or administer the Website and Services, we may disclose the Information we collect from you to third-party vendors, service providers, contractors, or agents.
  • To Display Ads for Products or Services.  We may allow certain advertising companies to collect information in order to display ads on our Website. These third parties may also collect anonymous information about Users of our Website. This is known as “online behavioral advertising.” Please contact us at the email or telephone number listed below for more information about opting out of these targeted display ads and controlling the use of cookies, web beacons, and similar technologies. Third Parties, with whom we partner to display advertising based upon your web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies.
  • Business Mergers or Other Legal Proceedings. If we are bought out by or merged with another company, or we are involved in a bankruptcy proceeding, we may transfer the Information we have collected from you to the other company. In addition, we may disclose the Information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process.
  • To Protect Us and Others. We reserve the right to disclose Information gathered from you if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of the Terms or this Privacy Policy, or in the course of litigation which we are a party.
  • Aggregate and De-Identified Information. We reserve the right to share aggregate or de-identified information about Users with third parties for marketing, advertising, research, product development or similar purposes.
  • Search Engine. Some portions of your profile may be available to search engine crawlers and therefore may appear in internet search results. Because your submissions to the Bio, and other open ended question sections of your profile may be publicly available, we strongly encourage you not to disclose PII or contact information in such areas of your profile.
  1. How We Protect Your Information.

We want to make sure that your Information is properly protected. To that end, we employ physical, electronic, and managerial procedures to safeguard the security and integrity of PII, non-PII, and all other information stored in our database. However, please be aware that despite our best efforts, no data security measures can guarantee 100% security. You must take steps to protect against unauthorized access to your password, phone, and computer by, among other things, keeping your username and password private. You agree that we are not responsible for lost, stolen, or compromised passwords or for any activity via unauthorized password activity.

CovalentCareers uses payment services provided by Stripe.com to process payments. Stripe is certified to PCI Service Provider Level 1. Please visit the Stripe.com security page for a detailed explanation of Stripe security.

  1. Third-Parties.

We may use several third-party services and applications in ways consistent with this Privacy Policy, to help run the Website and Services, evaluate usage of the Website and Services, improve the Website and Services, and customize user experiences. These entities may use cookies and personal information shared in the manner described in their own Privacy Policy to perform their services. These third parties include software development companies, account analytics companies, and storage and security companies. For example, we use the third-party service Facebook to allow you to login to the Website using your Facebook login.

  1. Third-Party Links.

The Website may contain links to third-party websites and/or applications. Any access to and use of such third-party links is not governed by this Privacy Policy, but instead is governed by the privacy policies of the websites to which the links are directed. Those websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. We are not responsible for the privacy policies, practices, or content of any other websites that may provide access to, or be linked to or from, this site, including that of any social networking sites and third party advertisers whose offerings require you to navigate away from our site. 

  1. User Content.

If you post content using the Website and Service, some or all of the information that you post may be made available to the public. We cannot prevent such information from being used in a manner that may violate this Privacy Policy, the law, or your personal privacy. As a result, you should never post any sensitive information using the Website or our Services that you are not comfortable sharing with the public. We are not liable to you or any other person for any content or information you post using the Website and the Service, or the use or disclosure of such content or information by other Users or third parties.

  1. Fair Information Practices Compliance.

If a breach of data occurs with our Website, we will notify you via email within thirty (30) business days of discovering the breach.

  1. Access to or Deletion of Your Personal Information.

You may access and modify, or delete the personal information that you have submitted by logging into your account and navigating to your account settings to modify or delete your account. You can also call us at the number listed below, or email us at the address listed below, and we will assist you with accessing, modifying or deleting your personal information.

  1. Do Not Track.

In the event CovalentCareers receives a “do not track” notification with respect to any User, CovalentCareers will cease tracking that User’s PII and non-PII.

  1. Age Restrictions.

The Website and the Service are for those over the age of 18. We do not knowingly collect or solicit any information from anyone under the age of 13. The Website, the Services, and their respective features are not directed at children under the age of 13. In compliance with the Children’s Online Privacy Protection Act (COPPA), any information we may receive from Users we believe to be under the age of 13 will be purged from our database. In the event a child under the age of 13 interacts with us in violation of our Terms of Service and provides PII or non-PII, that child’s parents or legal guardians may review the information we collect on that child, require us to delete the information from our records, and/or refuse to allow further collection of information by calling us at the number listed below, or email us at the address listed below.

  1. Removal of Information.

You may remove your information, including an unauthorized profile, from our database. In addition, you may opt out of receiving promotional e-mails and newsletters by clicking on the “unsubscribe” link on the bottom of an e-mail from CovalentCareers. The ability to unsubscribe from transactional emails is not provided, as confirmation of transactions is vital to the effective communication of your rights under this Privacy Policy and the Terms of Service.

  1. Mobile Device Additional Terms

  • Mobile Analytics. We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any PII you submit within the mobile application.
  • Mobile Device. If you use a mobile device to access our site or download any of our applications, we may collect device information (such as your mobile device ID, model and manufacturer), operating system and version information, IP address, and geo-locational information.
  • Push Notifications. We send you push notifications if you choose to receive them for notifying you of matches for our job matching service, letting you know when someone has sent you a message, or for other service-related matters. If you wish to opt-out from receiving these types of communications you may turn them off at the device level.
  1. Data Retention

Because many Users tend to use our service at different points of their career, we retain your personal information for continued service and convenience purposes until you advise us not to do so. Notwithstanding the foregoing, we may retain personal information in order to comply with applicable laws, keep accurate records, resolve disputes, prevent fraud, enforce our Terms of Service or other agreements, or for any other legally permissible purpose.

  1. Contact Us

If you have questions about our Privacy Policy or practices, or if you would like to make a complaint, please contact us at 858.780.4450 or info@covalentcareers.com.

  1. Changes to This Policy

We reserve the right to change this Privacy Policy from time to time, so please be sure to check back here periodically.

  1. Effective Date

This Privacy Policy was last revised on February 16, 2018.